Privacy Policy
Last updated: March 13, 2026
This Privacy Policy explains how Arcsom Assets ("we", "us", "our") collects, uses, and protects personal information when you use this website and related services (the "Service").
1. Information We Collect
We may collect the following categories of information:
- Account information (such as name, email address, and login details)
- User-submitted data (such as asset records, notes, uploads, and related metadata)
- Technical data (such as IP address, browser type, device information, and usage logs)
- Security and audit data (such as authentication events, access logs, and administrative actions)
2. How We Use Information
We use information to:
- provide, operate, and maintain the Service
- authenticate users and secure accounts
- process and display asset-related data
- improve functionality, performance, and user experience
- detect, prevent, and investigate misuse or security incidents
- comply with legal obligations and enforce our terms
We maintain system activity logs that record changes made to data within the platform. These logs include the user responsible for the action, the affected record, and the timestamp. The logs are used for security, auditing, and troubleshooting purposes.
3. Cookies and Similar Technologies
We use cookies and similar technologies to support core functionality, security, and analytics.
For more details, please review our Cookie Policy.
4. Sharing of Information
We do not sell personal information.
We may share information with:
- service providers that help us operate the Service (for example hosting, infrastructure, monitoring, and support tools)
- authorized personnel and administrators with a business need to access data
- legal or regulatory authorities when required by law or to protect rights, safety, and security
5. Data Retention
We keep personal information for as long as needed to provide the Service, fulfill legitimate business purposes, comply with legal obligations, resolve disputes, and enforce agreements.
System activity logs are retained for 12 months.
Retention periods may vary depending on data type and applicable legal requirements.
6. Data Security
We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.
7. Your Rights and Choices
Depending on applicable law, you may have rights to:
- access personal information we hold about you
- request correction of inaccurate information
- request deletion of personal information
- object to or restrict certain processing
- request data portability (where applicable)
To exercise these rights, contact us using the details below.
How to submit a request
You may request access to the personal data we hold about you by sending an email to the contact address listed in the Contact section of this policy.
To protect your account and personal data, we may request additional information to verify your identity before we process your request.
We aim to respond within one month of receiving a valid request. Where permitted by applicable law, this period may be extended for complex requests. If an extension is needed, we will inform you.
In certain cases, we may limit or refuse a request where allowed by applicable law.
8. International Data Transfers
If information is transferred or processed outside your country, we take reasonable steps to ensure appropriate safeguards are in place as required by applicable law.
9. Children's Privacy
The Service is not intended for children, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date. Continued use of the Service after updates means you accept the revised policy.
11. Contact
If you have questions or requests related to this Privacy Policy, contact us at:
Email: info@arcsom.com